ThomasShaped

Livecom Live Chat Widget

Live Chat Widget

As part of a partnership between Casengo and Livecom I was tasked with redesigning the Livecom customer service application live chat widget. I spent a month with the team at Livecom, taking the design from the initial planning stages all the way through to production.

I worked on both the design and the development of the chat widget - working on User Interaction and Flow diagrams all the way through to integrating the final product with the app backend. The Livecom app is built with Java so I had to learn on the job, while also making sure to share my knowledge of brand new front end technologies with the rest of the team and bringing the Livecom app into the future.

Source: Livecom

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